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Home / New Alorair Lite app not pairing to Storm Pro

New Alorair Lite app not pairing to Storm Pro

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I tried to connect to my Storm Pro using the new Alorair Lite app, but I could not pair it. The big LCD screen instruction video on your website says to turn off wifi hotspot and pair over Bluetooth. Does my Storm Pro even have Bluetooth? It was manufactured on 2022-01-04, does it have Bluetooth or can you send me a new control panel that has Bluetooth? Thank you

Asked on Jul 23, 2023 - 03:56:29am
John
Answers

Alorair

Hi John.

1. The production date of the machine is January 4, 2022, at which time the machine didn't have Bluetooth and had the function WF. The connection method is as follows
2. Machines manufactured after April 2023 will only have Bluetooth and the WF function (according to the existing online action). If customers need it, they can buy a new control board for installation and use.
 

https://www.youtube.com/watch?v=E0JFAr6y3Qs&t=14s

iOS Phone Wi-Fi Connect for Big LCD - AlorAir
iOS Phone Wi-Fi Connect for Big LCD - AlorAir


https://www.youtube.com/watch?v=_PLXvmyNxa0&t=7s

Android Phone Wi-Fi Connect App for Big LCD - AlorAir

 

John

So does that mean I cannot use the new Alorair-Lite app because it relies on Bluetooth I dont have?

The video you share is using the old Alorar-R app, which does not work properly on iOS 16, so I cannot use it to connect even over wifi?

How much does a control board with Bluetooth cost for a Storm Pro?

Alorair

Hi John,

Yeah it relies on Bluetooth

The price of a control board is about $105

You can buy a new one on our website

https://thedryair.com/

John

Is this the correct part:

https://thedryair.com/collections/repair-parts/products/main-control-board-display-board-for-commercial-restoration-dehumidifier-storm-pro-storm-ultra-and-storm-elite

 

Also the youtube video on that page is marked Private and we cannot view it, is it the install instructions?

Alorair

Hi John,

Yeah that's right

We update the youtube video again, pls check it. 

https://thedryair.com/collections/repair-parts/products/main-control-board-display-board-for-commercial-restoration-dehumidifier-storm-pro-storm-ultra-and-storm-elite

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