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- AlorAir® Sentinel HD55S with WiFi
  
  Capacity
  
  120 PPD at Saturation, 55 PPD at AHAM
  
  Size for
  
  1300 sq.ft
  
  Draining
  
  Gravity Drainage
  
  Unit Dimensions
  
  12.2"D x 19.2"W x 13.3"H
- AlorAir® Sentinel HDi65S with WiFi
  
  Capacity
  
  120 PPD at Saturation, 55 PPD at AHAM
  
  Size for
  
  1300 sq.ft
  
  Draining
  
  Pump drainage/Gravity drain
  
  Unit Dimensions
  
  12.2" D X19.2" W X13.3" H
- AlorAir® Sentinel HS35
  
  Capacity
  
  70 PPD at Saturation, 35 PPD@AHAM
  
  Size for
  
  1000 sq.ft
  
  Draining
  
  Gravity drainage
  
  Unit Dimensions
  
  15.35 × 11.2 × 11.4 in
- AlorAir® Sentinel HD35P
  
  Capacity
  
  70 PPD at Saturation, 35 PPD@AHAM
  
  Size for
  
  1000 sq.ft
  
  Draining
  
  Pump drainage/Gravity drain
  
  Unit Dimensions
  
  15.35 × 11.2 × 11.4 in
- AlorAir® Sentinel HD55P
  
  Capacity
  
  120 PPD at Saturation, 55 PPD@AHAM
  
  Size for
  
  1500 sq.ft
  
  Draining
  
  Pump drainage/Gravity drain
  
  Unit Dimensions
  
  17.64 x 11.69 x 11.85in
- AlorAir® Sentinel HD55
  
  Capacity
  
  113 PPD at Saturation, 53PPD@AHAM
  
  Size for
  
  1200 sq.ft
  
  Draining
  
  Gravity Drainage
  
  Unit Dimensions
  
  12.2"D x 19.2"W x 13.3"H
- AlorAir® Sentinel HD55 White
  
  Capacity
  
  120 PPD at Saturation, 55PPD@AHAM
  
  Size for
  
  1300 sq.ft
  
  Draining
  
  Gravity Drainage
  
  Unit Dimensions
  
  12.2"D x 19.2"W x 13.3"H
- AlorAir® Sentinel HD55S (Gold)
  
  Capacity
  
  120 PPD at Saturation, 55 PPD@AHAM
  
  Size for
  
  1300 sq.ft
  
  Draining
  
  Gravity Drainage
  
  Unit Dimensions
  
  12.2" D X19.2" W X13.3" H
- AlorAir® Sentinel HDi90 (Build in Pump)
  
  Capacity
  
  198 PPD at Saturation, 90 PPD@AHAM
  
  Size for
  
  2600 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  15.2" D x 23.2" W x 17.7" H
- AlorAir® Sentinel HD90
  
  Capacity
  
  198 PPD at Saturation, 90 PPD@AHAM
  
  Size for
  
  2600 sq.ft
  
  Draining
  
  Gravity Drainage
  
  Unit Dimensions
  
  15.2" D x 23.2" W x 17.7" H
- AlorAir® Sentinel HDi90 (Duct-able)
  
  Capacity
  
  198 PPD at Saturation, 90 PPD@AHAM
  
  Size for
  
  2600 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  15.2" D x 23.2" W x 17.7" H
- AlorAir® Sentinel HDi 100
  
  Capacity
  
  220 PPD at Saturation, 100 PPD@AHAM
  
  Size for
  
  2900 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  14.7" D x 23.8" W x 17.9" H
- AlorAir® Sentinel HDi 120
  
  Capacity
  
  235 PPD at Saturation, 120 PPD@AHAM
  
  Size for
  
  3300 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  14.7" D x 23.8" W x 17.9" H
- AlorAir® Galaxy 60
  
  Capacity
  
  145 PPD at Saturation
  
  Size for
  
  1800 sq.ft
  
  Unit Dimensions
  
  21.3"D x 14.1"W x 11.7"H
- AlorAir® Galaxy 85P
  
  Capacity
  
  180 PPD at Saturation
  
  Size for
  
  2300 sq.ft
  
  Unit Dimensions
  
  21.3"D x 14.1"W x 11.7"H
- AlorAir® Sentinel WHD 100
  
  Size for
  
  2300 Sq.Ft
  
  AHAM, (80°F, 60% RH)(Pints)
  
  90 Pints
  
  Airflow
  
  229CFM, 309CFM
  
  Unit Dimensions
  
  22.64"D x 14.65"W x 19.88"H
- AlorAir® Sentinel WHD 120
  
  Size for
  
  3000 Sq.Ft
  
  AHAM, (80°F, 60% RH)(Pints)
  
  104 Pints
  
  Airflow
  
  229CFM, 309CFM
  
  Unit Dimensions
  
  22.64"D x 14.65"W x 19.88"H
- AlorAir® Sentinel WHD 150
  
  Size for
  
  3500 Sq.Ft
  
  AHAM, (80°F, 60% RH)(Pints)
  
  140 Pints
  
  Airflow
  
  309CFM, 383CFM
  
  Unit Dimensions
  
  37.3"D x 23.4"W x 24.3"H
- AlorAir® Sentinel WHD 200
  
  Size for
  
  4500 Sq.Ft
  
  AHAM, (80°F, 60% RH)(Pints)
  
  165 Pints
  
  Airflow
  
  309CFM, 413CFM
  
  Unit Dimensions
  
  37.3"D x 23.4"W x 24.3"H
- AlorAir® Sentinel Pro 55X
  
  Capacity
  
  120 PPD at Saturation, 55 PPD@AHAM
  
  Size for
  
  1500 sq.ft
  
  Air Flow
  
  187 CFM/318CMH
  
  Unit Dimensions
  
  12.9"D x 14.14"W x 24.55"H
- AlorAir® Sentinel Pro 35X
  
  Capacity
  
  70 PPD at Saturation, 35 PPD@AHAM
  
  Size for
  
  1000 sq.ft
  
  Air Flow
  
  180 CFM/306CMH
  
  Unit Dimensions
  
  12.9"D x 14.14"W x 24.55"H
- AlorAir® Sentinel SLGR 1400X
  
  Capacity
  
  275 PPD at Saturation, 140 PPD@AHAM
  
  Size for
  
  3800 sq.ft
  
  Air Flow
  
  440 CFM, 680 CMH
  
  Unit Dimensions
  
  15.2"D x 14.4"W x 24.8"H
- AlorAir® Storm 80X
  
  Capacity
  
  170 PPD at Saturation, 80 PPD@AHAM
  
  Size for
  
  2100 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  15.2"D x 14.4"W x 24.8"H
- AlorAir® Storm DP Single-Voltage
  
  Capacity
  
  110 PPD at Saturation, 50 PPD@AHAM
  
  Size for
  
  1300 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  14" D x 17" W x 23.1" H
- AlorAir® Storm Ultra
  
  Capacity
  
  190 PPD at Saturation, 90 PPD@AHAM
  
  Size for
  
  2600 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  21.2" D×22" W×38" H
- AlorAir® Storm Elite
  
  Capacity
  
  270 PPD at Saturation, 125 PPD@AHAM
  
  Size for
  
  3000 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  22.3" D×23.6" W×39.7" H
- AlorAir® Storm Pro Dehumidifier
  
  Capacity
  
  180 PPD at Saturation, 85 PPD@AHAM
  
  Size for
  
  2300 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  21.2" D×22" W×38" H
- AlorAir® Storm LGR 1250
  
  Capacity
  
  264 PPD at Saturation, 125 PPD@AHAM
  
  Size for
  
  3000 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  26.1" D x15.5" W x17.6" H
- AlorAir® Storm LGR 1250X
  
  Capacity
  
  264 PPD at Saturation, 125 PPD@AHAM
  
  Size for
  
  3000 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  26.1" D x15.5" W x17.6" H
- AlorAir® Storm LGR 850
  
  Capacity
  
  180 PPD at Saturation, 85 PPD@AHAM
  
  Size for
  
  2300 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  21" D×11.6" W ×17.3" H
- AlorAir® Storm LGR 850X
  
  Capacity
  
  180 PPD at Saturation, 85 PPD@AHAM
  
  Size for
  
  2300 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  21" D×11.6" W ×17.3" H
- AlorAir® Storm LGR Extreme Smart App Control
  
  Capacity
  
  180 PPD at Saturation, 85 PPD@AHAM
  
  Size for
  
  2300 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  22.8" D ×13.7" W ×17.3" H
- AlorAir® Storm LGR Extreme (Hot Sale)
  
  Capacity
  
  180 PPD at Saturation, 85 PPD@AHAM
  
  Size for
  
  2300 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  22.8" D ×13.7" W ×17.3" H
- AlorAir® PureAiro HEPA Max 970
  
  Built-in UV-C light
  
  Yes
  
  Airflow
  
  270-750 CFM
  
  Size for
  
  1100 sq.ft
  
  Filtration system
  
  MERV-10 filter and HEPA/activated carbon filter
- AlorAir® PureAiro HEPA Max 870
  
  Built-in UV-C light
  
  Yes
  
  Airflow
  
  270-550 CFM
  
  Size for
  
  800 sq.ft
  
  Filtration system
  
  MERV-10 -filter and HEPA/activated carbon filter
- AlorAir® PureAiro HEPA Max 770
  
  Built-in UV-C light
  
  No
  
  Airflow
  
  270-550 CFM
  
  Size for
  
  800 sq.ft
  
  Filtration system
  
  MERV-10 filter and HEPA/activated carbon filter
- AlorAir® PureAiro HEPA Pro 970
  
  Built-in UV-C light
  
  Yes
  
  Airflow
  
  270-750 CFM
  
  Size for
  
  1100 sq.ft
  
  Filtration system
  
  MERV-10 filter and HEPA/activated carbon filter
- AlorAir® PureAiro HEPA Pro 870
  
  Built-in UV-C light
  
  Yes
  
  Airflow
  
  270-550 CFM
  
  Size for
  
  800 sq.ft
  
  Filtration system
  
  MERV-10 filter and HEPA/activated carbon filter
- AlorAir® PureAiro HEPA Pro 770
  
  Built-in UV-C light
  
  No
  
  Airflow
  
  270-550 CFM
  
  Size for
  
  800 sq.ft
  
  Filtration system
  
  MERV-10 filter and HEPA/activated carbon filter
- AlorAir® Cleanshield HEPA 550 (Hot Sale)
  
  Built-in UV-C light
  
  No
  
  Airflow
  
  270-550 CFM
  
  Size for
  
  800 sq.ft
  
  Filtration system
  
  MERV-10 filter and HEPA/activated carbon filter
- Purisystems S1 UVIG Air Scrubber
  
  New Tech
  
  Built-in UV-C light and ionizer
  
  Airflow
  
  200-900 CFM
  
  Size for
  
  1100 sq.ft
  
  Filtration system
  
  Pre-filter and HEPA filter
- Purisystems S1 UV Air Scrubber
  
  Built-in UV-C light
  
  Yes
  
  Airflow
  
  200-900 CFM
  
  Size for
  
  1100 sq.ft
  
  Filtration system
  
  Pre-filter and HEPA filter
- Purisystems S1 Air Scrubber
  
  Built-in UV-C light
  
  No
  
  Airflow
  
  200-900 CFM
  
  Size for
  
  1100 sq.ft
  
  Filtration system
  
  Pre-filter and HEPA filter
- Purisystems HEPA 600 UVIG (Medical Grade)
  
  New Tech
  
  Built-in UV-C light and lonizer
  
  Airflow
  
  270-600 CFM
  
  Size for
  
  800 sq.ft
  
  Filtration system
  
  MERV-10 Filter and HEPA/Activated Carbon Filter
- Purisystems HEPA Pro UVIG (Industrial Grade)
  
  New Tech
  
  Built-in UV-C light and ionizer
  
  Airflow
  
  800-2000 CFM
  
  Size for
  
  2500 sq.ft
  
  Filtration system
  
  MERV-8 Filter and H13 Clapboard Filter
- Purisystems S2 Air Scrubber (Industrial Grade)
  
  Built-in UV-C light
  
  No
  
  Airflow
  
  800-2000 CFM
  
  Size for
  
  2500 sq.ft
  
  Filtration system
  
  Pre-filter and HEPA filter
- Purisystems S2 UV Air Scrubber (Industrial Grade)
  
  Built-in UV-C light
  
  Yes
  
  Airflow
  
  800-2000 CFM
  
  Size for
  
  2500 sq.ft
  
  Filtration system
  
  Pre-filter and HEPA filter
- Purisystems S2 UVIG Air Scrubber (Industrial Grade)
  
  New Tech
  
  Built-in UV-C light and ionizer
  
  Airflow
  
  800-2000 CFM
  
  Size for
  
  2500 sq.ft
  
  Filtration system
  
  Pre-filter and HEPA filter
- AlorAir® Purecare 1050IG
  
  Built-in Ionizer
  
  No
  
  AirFlow
  
  850-1050 CFM
  
  Sound Pressure Level
  
  58 DBA
  
  Filters
  
  MERV-13
- AlorAir® Purecare 1050
  
  Built-in Ionizer
  
  No
  
  AirFlow
  
  850-1050 CFM
  
  Sound Pressure Level
  
  58 DBA
  
  Filters
  
  MERV-13
- AlorAir® Purecare 780S
  
  Built-in Ionizer
  
  No
  
  AirFlow
  
  580-780 CFM
  
  Sound Pressure Level
  
  58 DBA
  
  Filters
  
  MERV-13
- AlorAir® Purecare 1080IG
  
  Built-in Ionizer
  
  Yes
  
  AirFlow
  
  780/1080CFM
  
  Sound Pressure Level
  
  60 DBA
  
  Filters
  
  3 X MERV-11
- AlorAir® Purecare 1080
  
  Built-in Ionizer
  
  No
  
  AirFlow
  
  780/1080CFM
  
  Sound Pressure Level
  
  60 DBA
  
  Filters
  
  3 X MERV-11
- AlorAir® Purecare 780IG
  
  Built-in Ionizer
  
  Yes
  
  AirFlow
  
  580/780CFM
  
  Sound Pressure Level
  
  50 DBA
  
  Filters
  
  3 X MERV-11
- AlorAir® Purecare 780
  
  Built-in Ionizer
  
  No
  
  AirFlow
  
  580/780CFM
  
  Sound Pressure Level
  
  50 DBA
  
  Filters
  
  3 X MERV-11
- AlorAir® Purecare 1350IG
  
  Built-in Ionizer
  
  Yes
  
  AirFlow
  
  1050-1350 CFM
  
  Sound Pressure Level
  
  69 DBA
  
  Filters
  
  4 X MERV-11
- AlorAir® Purecare 1350
  
  Built-in Ionizer
  
  No
  
  AirFlow
  
  1050-1350 CFM
  
  Sound Pressure Level
  
  69 DBA
  
  Filters
  
  4 X MERV-11
- Purisystems Puricare 1100
  
  Built-in lonizer
  
  No
  
  AirFlow
  
  1100 CFM
  
  Sound Pressure Level
  
  66 DBA
  
  Filters
  
  5-Micron Filter (Outer), 1-Micron Filter (Inner)
- Purisystems Puricare 1100IG
  
  Built-in lonizer
  
  Yes
  
  AirFlow
  
  1100 CFM
  
  Sound Pressure Level
  
  66 DBA
  
  Filters
  
  5-Micron Filter, 1-Micron Filter
- Purisystems Puricare 500
  
  Built-in lonizer
  
  No
  
  AirFlow
  
  500 CFM
  
  Sound Pressure Level
  
  61 DBA
  
  Filters
  
  5-Micron Filter, 1-Micron Filter
- Purisystems Puricare 500IG
  
  Built-in lonizer
  
  Yes
  
  AirFlow
  
  500 CFM
  
  Sound Pressure Level
  
  61 DBA
  
  Filters
  
  5-Micron Filter (Outer), 1-Micron Filter (Inner)
- AlorAir® Zeus Extreme Axial Air Mover
  
  Air Flow
  
  3000cfm
  
  Power
  
  2.3 Amps
  
  Speed Control
  
  2-Speed Control
  
  Unit Dimensions
  
  20.1" D x 20.1" W x 16.1" H
- AlorAir® Zeus 900 Air Mover
  
  Air Flow
  
  950 CFM
  
  Power
  
  1.8 Amps
  
  Speed Control
  
  8-Speed Control
  
  Unit Dimensions
  
  21.6" D x17.3" W x9.8" H
- AlorAir® 600 CFM Air Mover Blower Fan
  
  Air flow
  
  600 CFM
  
  Speed Control
  
  3 Speed Control
  
  Sound Pressure Level
  
  < 65 dBA
  
  Unit Dimensions
  
  11.81x9.41x12.52in
- AlorAir® GE4000HCW Air Mover Blower Fan
  
  Air Flow
  
  4000 CFM
  
  Wattage
  
  1000 Watts
  
  Speed Control
  
  3-Speed Control
  
  Unit Dimensions
  
  18.6"D x 16"W x 20.2"H
- AlorAir® GE4000HTC Air Mover Blower Fan
  
  Air Flow
  
  4000 CFM
  
  Wattage
  
  1000 Watts
  
  Speed Control
  
  3-Speed Control
  
  Unit Dimensions
  
  18.6"D x 15.98"W x 20.2"H
- AlorAir® GE4000TC Air Mover Blower Fan
  
  Air Flow
  
  4000 CFM
  
  Wattage
  
  1000 Watts
  
  Speed Control
  
  3-Speed Control
  
  Unit Dimensions
  
  18.6"D x 16"W x 20.2"H
- AlorAir® GE3000HCW Air Mover Blower Fan
  
  Air Flow
  
  3000 CFM
  
  Wattage
  
  623 Watts
  
  Speed Control
  
  3-Speed Control
  
  Unit Dimensions
  
  17.24"D x 14.02"W x 16.04"H
- AlorAir® GE4000T Air Mover Blower Fan
  
  Air Flow
  
  4000 CFM
  
  Wattage
  
  1000 Watts
  
  Speed Control
  
  3-Speed Control
  
  Unit Dimensions
  
  18.6"D x 16"W x 20.2"H
- AlorAir® GE3000HTC Air Mover Blower Fan
  
  Air Flow
  
  3000 CFM
  
  Wattage
  
  623 Watts
  
  Speed Control
  
  3-Speed Control
  
  Unit Dimensions
  
  17.24"D x 14.02"W x 16.06"H
- AlorAir® GE3000TF Air Mover Blower Fan
  
  Air Flow
  
  3000 CFM
  
  Wattage
  
  623 Watts
  
  Speed Control
  
  3-Speed Control
  
  Unit Dimensions
  
  17.8"D x 14.02"W x 15.98"H
- AlorAir® GE3000T Air Mover Blower Fan
  
  Air Flow
  
  3000 CFM
  
  Wattage
  
  623 Watts
  
  Speed Control
  
  3-Speed Control
  
  Unit Dimensions
  
  17.24"D x 14.02"W x 16.06"H
- AlorAir® GE2000HCW Air Mover Blower Fan
  
  Air Flow
  
  2000 CFM
  
  Wattage
  
  224 Watts
  
  Speed Control
  
  3-Speed Control
  
  Unit Dimensions
  
  17.24"D x 14.02"W x 16.06"H
- AlorAir® GE2000TF Air Mover Blower Fan
  
  Air Flow
  
  2000 CFM
  
  Wattage
  
  224 Watts
  
  Speed Control
  
  3-Speed Control
  
  Unit Dimensions
  
  17.8"D x 14.02"W x 15.98"H
- AlorAir® GE2000T Air Mover Blower Fan
  
  Air Flow
  
  2000 CFM
  
  Wattage
  
  224 Watts
  
  Speed Control
  
  3-Speed Control
  
  Unit Dimensions
  
  17.24"D x 14.02"W x 16.06"H
- AlorAir® Storm SLGR 850X
  
  Capacity
  
  180 PPD at Saturation, 85 PPD@AHAM
  
  Size for
  
  2300 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  21" D×11.6" W×17.3" H
- AlorAir® Storm SLGR 1250X
  
  Capacity
  
  264 PPD at Saturation, 125 PPD@AHAM
  
  Size for
  
  3000 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  26.1" D×15.5" W×17.6" H
- AlorAir® Storm SLGR 1600X
  
  Capacity
  
  275 PPD at Saturation, 160 PPD@AHAM
  
  Size for
  
  4000 sq.ft
  
  Draining
  
  Pump Drainage
  
  Unit Dimensions
  
  31.9" D ×20" W ×18" H
- AlorAir® Ventirpro 720
  
  Power
  
  115 V 60 Hz; 0.7 A
  
  AirFlow
  
  720 CFM
  
  Material
  
  Galvanized Sheet
  
  Operating Humidity
  
  5 to 80% RH
- AlorAir® Ventirpro 540
  
  Power
  
  115 V 60 Hz; 0.51 A
  
  AirFlow
  
  540 CFM
  
  Material
  
  Galvanized Sheet
  
  Operating Humidity
  
  5 to 80% RH
- AlorAir® Ventirpro 260
  
  Power
  
  115 V 60 Hz; 0.25 A
  
  AirFlow
  
  260 CFM
  
  Material
  
  Galvanized Sheet
  
  Operating Humidity
  
  5 to 80% RH
- AlorAir® VentirMax 780SD
  
  Power
  
  115 V/ 60 Hz, 0.65 A
  
  AirFlow
  
  780 CFM
  
  Operation
  
  Button
  
  Operating Humidity
  
  1 to 99% RH
- AlorAir® VentirMax 570SD
  
  Power
  
  115 V/ 60 Hz, 0.52 A
  
  AirFlow
  
  570 CFM
  
  Operation
  
  Button
  
  Operating Humidity
  
  1 to 99% RH
- AlorAir® VentirMax 300SD
  
  Power
  
  115 V 60 Hz; 0.38 A
  
  Airflow
  
  300 CFM
  
  Operation
  
  Button
  
  Operating Humidity
  
  1 to 99% RH
- AlorAir® VentirPro-S2
  
  Power
  
  100 to 230V AC, 0.8A
  
  Airflow
  
  0-240 CFM (Air-out)
  
  Noise
  
  0-48 dBA
  
  Operating Humidity
  
  20 to 100% RH
- AlorAir® VentirPro 260S
  
  Power
  
  115 V 60 Hz; 0.25 A
  
  AirFlow
  
  260 CFM
  
  Material
  
  Stainless Steel
  
  Operating Humidity
  
  5 to 80% RH
- AlorAir® VentirPro 540S
  
  Power
  
  115 V/ 60 Hz, 0.51 A
  
  Airflow
  
  540 CFM
  
  Material
  
  Stainless Steel
  
  Operating Humidity
  
  5 to 80% RH
- AlorAir® VentirPro 720S
  
  Power
  
  115 V/ 60 Hz, 0.7 A
  
  Airflow
  
  720 CFM
  
  Material
  
  Stainless Steel
  
  Operating Humidity
  
  5 to 80% RH
- AlorAir® VentirMax 300S
  
  Power
  
  115V/60 Hz, 0.38 A
  
  Airflow
  
  300 CFM
  
  Operation
  
  Knob
  
  Operating humidity
  
  10-80%
- AlorAir® VentirMax 570S
  
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HD35P error code E5

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This unit is only 4 months old, sits in a benign location, and has not moved since installed. The pump appears to be working, as I can push the "drain" button, and it empties (it's set to "pump" mode). The temperature is always above 50F, normally around 60-65F.

I noticed that it is no longer running a couple of days ago, when I started seeing condensation. The display shows an error code "E5", which the manual indicates is "refrigerant leak". Could that really be the problem on a unit so new?

When I unplug it, and plug it back in, the error clears and it runs for approx. 30 min before stopping again with the error. While it is running for those 30min, the humidity does appear to be reducing (based on the display, and a separate humidity meter).

I'm looking for help resolving this issue.

Thank you,

Craig

Asked on Mar 28, 2025 - 04:54:04pm

Craig

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Answer

Answers

Dear Craig,
We sincerely apologize for the inconvenience you are experiencing with your Alorair unit. We understand how frustrating it can be when equipment does not perform as expected, especially when it is relatively new.

The error code "E5" that you are seeing on the display does indeed indicate a refrigerant leak. While it is uncommon for such an issue to arise in a unit that is only 4 months old, we assure you that we are here to help.

We would like to remind you that your Alorair unit comes with a 5-year limited warranty, and given that your unit is just 4 months old, it is well within the warranty period.

To resolve this issue promptly, we kindly ask you to contact our dedicated after-sales service team. They are equipped with the necessary expertise to diagnose and address the problem. You can reach out to them at support@alorair.com or visit our website at https://www.alorair.com/contact-us for more information.

Once again, we apologize for any inconvenience caused and appreciate your understanding and patience. We are committed to ensuring that you receive a satisfactory resolution to this matter.
Thank you for choosing Alorair. We look forward to assisting you further.
Best Regards,
Alorair

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