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hdi90 not collecting water

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i tried just about everything. is there something i am missing?

Answers

Hello, HILTON. To better understand what exactly the problem is with your machine, please help me clear up the following doubts.
1. Does the humidity go down after running for an hour?
2. What's the ambient temperature in the space where the machine is operating?
3. What's the setting humidity of the machine?

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