AlorAir-R Lite App Privacy Notice
This Privacy Notice was last updated on 19 July 2023.
The AlorAir-R Lite app allows you to control, monitor and manage your commercial
dehumidifier anytime, anywhere. Note that not all devices support application control. The app and
device are provided by AlorAir Solutions Inc. ("we"). We process personal data collected from the App
and/or any device you decide to pair with the App.
This privacy statement applies to personal data collected or processed by the device
and/or the app. This privacy statement is designed to help you understand our privacy practices when
using the app, including what data we collect, why we collect it, what we do with it, and your
individual rights.
By using or continuing to use our services, you agree to our collection, use, storage and sharing of
your relevant information in accordance with this Privacy Policy.
If you have any questions about this Privacy Policy or related matters, please
contact us at support@alorair.com.
I. What Personal Data do we collect and for which Purposes?
Circumstances that require your authorization to collect and use your personal
information.
We collect personal information to provide you with products or services and to
ensure our compliance with applicable laws, regulations and other requirements. However, in most cases,
if you do not provide this information, we may not be able to provide you with an appropriate service,
or we may not be able to respond to a problem you have.
These functions include:
1. Account Data
You can log into the app with your AlorAir-R Lite account. When you create a
AlorAir-R Lite account, the personal data we collect may include your name, username, email address and
password. In this case, we will send you an account activation email to verify your username and
password.
2.Device Data
When you pair your Device with the App, we collect the IP address of the
router that connects to your Device. Furthermore, we collect the following information:
Commercial dehumidifier equipment.
(1) Device data, including device ID, model, operating status, power switch, water
switch, positioning (buzzer) switch, filter life, fault code.
(2)General weather and humidity data, including temperature, humidity, and GPP.
3. Authority
When the application needs to access your mobile device's sensors (such as Wi-Fi,
geolocation or Bluetooth) for service purposes, we will ask for your consent. We only use such data as
necessary to provide you with services and only with your consent.
(1)Wi-Fi and Bluetooth are turned on to pair your device. We do not process such
data in any way. The data is stored on your mobile device and we do not have access to it. If you delete
your account or device, this data will be deleted from your mobile device.
(2)Weather information. When this permission is enabled, the app will share your
anonymous location data (city level) with third parties to provide you with air temperature and humidity
information in the app homepage. This third party is openweathermap. The Android operating system
requires a precise location to allow the device to adjust itself based on the weather conditions in its
current location and estimate the best time to run the dehumidifier.
You can block your application permissions at any time through the settings of your
mobile device. Please note that if you decide to block, you may not be able to use our services in whole
or in part.
II. With whom are Personal Data shared:
AlorAir may disclose your personal data to third party service providers,
business partners or other third parties in accordance with this Privacy Statement and/or applicable
laws. We work with third-party service providers to help us operate, provide, improve, understand,
customize, support and market our Services
IT and Cloud Providers
These service providers provide the necessary hardware, software, network,
storage, transaction services and/or related technologies required to run the application or provide the
service.
III. How long do we keep your data?
We will retain your personal data for as long as is required or permitted for
the purpose for which it was collected. The criteria we use to determine retention periods include: (i)
the length of time you have used the Apps and Services; (ii) whether we are subject to a legal
obligation; survey), whether retention is advisable.
Your Choices and Rights
If you wish to submit a request to access, correct, delete, restrict or object to
the processing of the personal data you have previously provided to us, or if you wish to submit a
request to receive an electronic copy of your personal data for the purpose of transferring it to
another company (where applicable To the extent the law provides you with the right to data
portability), you can contact us at support@alorair.com. We will respond to your request in accordance
with applicable law.
In your request, please specify which personal data you would like to have access
to, rectification, deletion, restriction or object to processing. In order to protect your interests, we
may only implement requests related to the personal data associated with your account, your email
address, or other account information that you use to send us the request, and we may need to Verify
your identity before requesting. We will endeavor to fulfill your request as soon as reasonably
practicable.
We rely on your consent to collect and/or process your personal data and you may
withdraw your consent at any time without affecting the lawfulness of processing based on consent prior
to its withdrawal.
Please note that if you use (parts of) your choices and rights, you may no longer be
able to use our services in whole or in part.
Iv. We protect your personal data
We take our responsibility to protect the data you entrust to us from
accidental or unauthorized alteration, loss, misuse, disclosure or access seriously. We use a variety of
security techniques, technical and organizational measures to help protect your data. To do this, we
implement access controls, use firewalls and security protocols, etc.
V. Children's Privacy
While the Services are not directed at children as defined by applicable law, it is
our policy that we will comply with the law when we require parent or guardian permission before
collecting, using or disclosing personal data from children. We are committed to protecting the privacy
needs of children and strongly encourage parents and guardians to take an active role in their
children's online activities and interests.
If a parent or guardian becomes aware that his or her child has provided us with his
or her personal data without their consent, please contact us at support@alorair.com. If we become aware
that a child has provided us with personal data, we will delete his/her data from our files.
VI. Changes to this Policy Policy
Our Services may change from time to time without notice. Accordingly, we reserve
the right to modify or update this Privacy Statement from time to time. When we update this Privacy
Statement, we will also update the date at the top of this Privacy Statement.
We encourage you to periodically review the most recent version of this Privacy
Statement.
The new Privacy Statement will be effective immediately upon posting. If you do not
agree to the revised notice, you should change your preferences or consider stopping using our services.
By continuing to access or use our Services after these changes have taken effect, you acknowledge
VIi. Contact Us
If you have any questions about our practices or this Privacy Policy, please
contact us as follows:
AlorAir Solutions Inc.
Address: 14752 Yorba Ct Chino CA 91710 US
Email: support@alorair.com.