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Error Code E4

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I've had my unit for about 2 yrs and cannot get the E4 to go away. It works for about a day and then i have to reset it. The company sent me a new pump and worked for about a week but still shutting off. I paid a lot of money for this and fully expected to last more than a year. What can we do???

Asked on Jan 28, 2023 - 07:00:42am
kenneth
Answers

Alorair

Hi kenneth,
Which model is it? If E4 appears, check if the drain pipe is clogged and no water can drain. Push the drain button by hand and observe if the water pump pumps water normally. If it cannot pump water, check to see if the internal wiring of the electrical box is loose. If not, the water pump is defective and needs to be replaced. If the pump is working properly, it may be a problem with the float. Try cleaning it, and if that doesn't work, replace the float or the entire pump unit.

Donny

I have the same issue and have only had the unit 7 months.  Is there any directions/instructions on checking all of the internal parts as described?  Float, pump, clogged, etc.?  I have checked the line and it's not clogged.  I try the pump button and it turns on, makes a weird noise, a little water comes out then it stops.  The machine will sometimes work showing the humidity level then switches to the E4.  Any help is appreciated.

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