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Home / AlorAir Storm LGR Extreme no wifi icon

AlorAir Storm LGR Extreme no wifi icon

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Storm LGR Extreme manufacture date 2023-11-17 downloaded 2023 WiFi Lite App for small screen from google play.

2.4mhz wifi connection on phone and bluetooth enabled on phone.

Numerous attempts to reset device using "purge" and "menu" buttons at same time but no "WiFi" icon will appear on the screen.

Any help appreciated.

Thanks

Carl

 

Asked on Jan 09, 2025 - 07:22:09am
Carl
Answers

Alorair

Hey there! I'm sorry to hear you're having trouble with your Storm LGR Extreme. Here's what our engineers' suggest: try giving the device a little break by unplugging it from the power source. Give it a few seconds, and then plug it back in. When you go to reset it, make sure to gently press the "purge" and "menu" buttons. Sometimes these buttons can be a bit finicky, so a light touch should do the trick. Give it a shot and see if the "WiFi" icon shows up on the screen.

Peter

A itp in case it helps Carl and others: I noticed the display response is very slow on my Storm LGR Extreme that the blinking wifi icon is very difficult to see, but it is there.  Compared to the non-blinking text on the display, the wifi icon is almost invisible unless you know what you're looking for.  (I need to look from just the right angle and then I can barely make it out).  In blinking, it is as if the wifi icon is on for 5% of the time and off for 95% of the time (instead of 50%/50%), so it is nowwhere need as bright as other text on the display. 

AlorAir: perhaps consider slowing down how fast the wifi icon blinks on and off so the display has time to catch up. I notice even cycling through options on the menu there is a slow transition on the display rather than a quick change.

Dear Peter,
Thank you for reaching out and sharing your valuable feedback regarding the display response on your Storm LGR Extreme. We appreciate your detailed observation about the blinking Wi-Fi icon and its visibility compared to the non-blinking text on the display.
We are currently in the process of improving and upgrading our APP, and we want to assure you that your suggestion to slow down the blinking speed of the Wi-Fi icon will be taken into consideration by our engineering team. We aim to enhance the user experience and ensure that all icons and display features are easily visible and responsive.
Your feedback is important for us to deliver the best possible product experience. Should you have any more suggestions or need further assistance, please do not hesitate to reach out.
Thank you once again for your support and understanding.
Best regards,
The AlorAir Team

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